Burt’s Greenhouses warranty applies to all products grown and sold by us at either our main location in Odessa or at one of our designated satellite greenhouses. The warranty is a replacement warranty – a one-for-one exchange, where possible. Customers must provide proof of purchase, a cash register reciept, in order to make a warranty claim except in the case of sales at the Odessa location where the computer point of sale system will have record of the sale.
The warranty on annuals extends until the end of July.
- - -
The warranty on perennials extends to the following spring
(one winter survival).
Please note; The reason that we ask your name and phone # at the cash in Odessa is so we can keep track of your purchases for warranty and volume discount purposes. If you do not want your name to be recorded you must keep a copy of the paper reciept in order to make a warranty claim.