Warranty

Burt’s Greenhouses warranty applies to all products grown and sold by us . The warranty is a replacement warranty – a one-for-one exchange, where possible.  Customers must provide proof of purchase, a cash register receipt in order to make a warranty claim except in the case of sales at the entered through our computer point of sale system with your name provided at the time of sale.

The warranty on annuals  and vegetable plants extends  until the end of July.

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The warranty on perennials extends to the following spring

(one winter survival).

Please note; The reason that we ask your name and phone # at the cash in Odessa is so we can keep track of your purchases for warranty and volume discount purposes. If you do not want your name to be recorded you must keep a copy of the paper receipt in order to make a warranty claim.